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Process Improvement Manager

Date: Jun 30, 2022

Location: Colmar, PA, US

Company: Dorman Products

Dorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.   As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 28 Sites across the globe, we remain focused on driving new solutions, to help our partners grow their businesses, and help repair professionals and vehicle owners maintain their vehicles (*approx. earnings as of 12/31/21).  Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.


Dorman Products is seeking a Process Improvement Manager to join our growing team!  A Process Improvement Manager for Dorman directs and manages a team of manufacturing engineers at remote manufacturing sites to improve/maintain efficient and profitable operations that also produce the highest quality of products and services. This individual will bridge the gap between current state and future state needed to meet organization’s goals and objectives. Apply today and find out what makes Dorman an industry pioneer, trusted partner, and valued brand!


Primary Duties

  • Lead, support and coordinate at manufacturing site the implementation of major initiatives aiming for process improvement, loss eliminations and safety: Productivity, Quality, waste and cost reduction etc.
  • Provide technical leadership to and partner with the Operations Team to increase efficiency, increase capacity, reduce re-work and improve overall quality of manufactured parts.
  • Develop the right production KPIs to measure improvement/cost reduction.
  • Develop and lead the team to provide appropriate support to meet organizational goals/objectives.
  • Advise team of new developments which may affect profit, schedule, costs, customer relations, and/or inter-departmental relations.
  • Being able to identify opportunities for improvement. Have the tenacity to challenge the ‘Status Quo’. Being able to engage with Team Members to drive change.
  • Support lean initiatives in all manufacturing areas, focused on process improvement to improve quality and reduce waste with clear measurable outcomes.
  • Acting as a change agent for leading and managing continuous improvement processes while instilling a culture of accountability.
  • Teach and reinforce Team Leaders and Team Members to identify, implement and complete process improvement projects by identifying and eliminating barriers to success.
  • Identify and implement metrics to evaluate the effectiveness of process improvements.
  • Maintain metrics, analyze results and develop improvement plans. Assure initiatives are completed to meet safety, quality and cost goals.
  • Experience identifying, leading and successfully implementing CAPEX/Automation projects for capacity and efficiency improvements in a Manufacturing environment. Works with site leads and cross-functional leads to generate buy-in.
  • Experience creating and presenting Business Case/ROI for CAPEX projects to get necessary approvals from cross-functional leaders.
  • Maintain a working knowledge of new technologies in manufacturing which may improve overall operations and, develop recommendations accordingly. ex. Industry 4.0



  • Experience working in process design or process improvement programs including Kaizen, LEAN, Six Sigma, or similar. Lean Six Sigma certification is a plus.
  • Knowledge of CAD software, experience with plant layout to improve flow and increase efficiency.
  • Proficient with Microsoft Office Suite including Excel and Access.
  • PFMEA creation, modification, and application experience.
  • Experience with Workplace Organization (5S & Visual Management) implementing & auditing, Waste Elimination, Set-up Reduction, Work Balance and Standardized Work, Root Cause Analysis Problem Solving (DMAIC) and Project Planning.
  • Understanding of manufacturing capabilities; i.e. machining, stamping, casting, injection molding, electronics assembly.
  • Experience with implementing Automation systems. Ability to work with outside vendors/integrators to identify and implement automated equipment.
  • Experience with engineering materials with knowledge of the processing and manufacturing.
  • Experience within a manufacturing or distribution environment.
  • Ability to identify and create process and efficiency improvements.
  • Experience leading/influencing a cross-functional team.
  • Strong leadership, team-building and interpersonal skills. Ability to manage resources/direct reports at multiple remote sites.
  • Ability to hire, train and motivate new talent.
  • Ability to travel more than 50%.


Education and/or Experience

  • 7+ years of engineering experience with technical degree (BS) in Mechanical or Manufacturing Engineering; 5+ years of engineering experience with advanced degree (MSME, MBA)
  • 2+ years of leadership experience (Ideally being a Team Lead, Senior Engineer or Manager) preferred
  • Experience with low volume high mix manufacturing is a plus.


Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.

Nearest Major Market: Philadelphia

Job Segment: Business Process, Lean Six Sigma, Six Sigma, Manufacturing Engineer, Engineer, Management, Engineering