Credit & Accounts Receivable Analyst

Date: Jun 19, 2024

Location: Colmar, PA, US, 18915

Company: Dorman Products

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products.  Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

Responsible for managing the collection of accounts receivable invoicing, resolution of deductions and other AR disputes, and making credit risk decisions for an assigned portfolio of customer accounts.  Additionally, Analyst is responsible for ensuring all cash application and customer credits are issued for the portfolio of accounts in timely fashion.  Analyst will directly handle cash and credit for certain large / strategic accounts as needed. 

Primary Duties

  • Manage all AR collections and deductions of accounts in portfolio to maximize cash flow, minimize delinquency, and minimize exposure to bad debt and sales concessions related to uncollectible AR with strong adherence to process workflows for deduction types, and by effective use of company software (ERP systems, collection software, MS Office products, and other software).  
  • Analyze credit / business risk and assign credit limits within their scope of authority or make recommendations to management on limits outside of scope of authority.  
  • Make decisions on granting credit to customers who are not paying on time or have questionable creditworthiness.  
  • Manage workflows that support customer and team schedules to maximize collection and accounts receivable productivity.  
  • Liaison with sales and operations departments to resolve billing and shipping discrepancies.  
  • Provide front-line service for all Credit and AR inquiries on accounts in portfolio.  
  • Provide team-lead services during manager absence.  
  • Provide timely credit review of all assigned applications for credit service.  
  • Handle receivable processes for ar draft programs (aka factoring for specific accts) from request to analysis to preparation of large volume and complex listing of receivables for approval by Dorman management to sell.  
  • Prepare reports as required.  
  • Possible light travel (1-6 times per year) depending on needs in customer portfolio assigned and needs related to industry credit discussion group (MEMA) meetings. 


  • Enjoys working with numbers and customers in a high volume, fast paced environment.  

  • Microsoft Excel experience – preferably intermediate level.  

  • Experience with Microsoft office products.  

  • SAP experience a plus.  

  • Accounts Receivable, Credit, and Collection experience a plus.  

  • Physical Requirement: Capability to lift 20 pounds.  

  • Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen.  Noise level is usually moderate. 

Education / Experience

  • Bachelor’s degree in business field required, or equivalent combination of education and experience. 

  • Three plus years related experience preferred 

Core Values & Competencies

Prioritizing and Organizing Work
Serving Customers
Communicating Effectively
Driving for Results
Demonstrating Initiative
Ideation and Innovation
Deliver Customer Value
Empower Our Contributors
Accountability for Results
Strive for Excellence


Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.

Nearest Major Market: Philadelphia

Job Segment: Accounts Receivable, Credit Analyst, ERP, Outside Sales, SAP, Finance, Technology, Sales