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National Account Manager

Date: Mar 16, 2023

Location: Bentonville, AR, US

Company: Dorman Products

Dorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.   As a $1.3B*+ global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 28 Sites across the globe, we remain focused on driving new solutions, to help our partners grow their businesses, and help repair professionals and vehicle owners maintain their vehicles (*approx. earnings as of 12/31/21).  Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary:

The National Account Manager (NAM) is the primary sales contact for all in-store and online categories associated with Walmart Departments 10, 11, and 12. The NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman corporate to ensure Walmart Inc & other accounts receive best in class customer service. The NAM position will also be responsible for calling on other retailers that purchase the Home Hardware product lines, at roughly 10% of the role. This position is a sales leadership role that will have exposure to the highest-level executives at the customer and Dorman's internal organization.


Primary Duties:

  • Drive sales, profitability and awareness of Dorman Products with Walmart, & other retailers, in support of annual business plan achievement.
  • In an effort to increase sales, work cross-functionally at Dorman to optimize inventory/deployment and manage product lifecycles within existing categories and gain new/competitive share in non-supported categories.
  • Responsible for building strong cross functional relationships with Walmart and gaining expert knowledge on the customer's go to market strategy.
  • Partner with Walmart to create and deliver upon strategic joint business plans, implement omnichannel promotional events through Walmart Connect and conduct regular line reviews.
  • In order to serve the customer better, the candidate needs to be competent in data analysis, reporting and forecasting activities and well versed in fact-based sales techniques.
  • Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events.
  • Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
  • Fluent in the necessary Walmart systems, including but not limited to, Item 360, Retail Link, Supplier Center, and others



  • Expertise in Microsoft Office Suite and data analysis
  • Self-starter that thrives in a remote office
  • Fact-based competitive selling experience
  • Ability to travel 20%+ of the time
  • Physical Requirement: Capability to lift 20 pounds.


Education or experience:

  • Bachelor's degree in business, automotive technology or a related field required, Master of Business Administration preferred
  • 5+ years of applicable experience with Walmart both in-store and online
  • Educated in financial analysis capabilities, P&L responsibilities and monitoring the performance of publicly traded companies


Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen.  Noise level is usually moderate.




Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.

Nearest Major Market: Fayetteville

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