Group Lead

Job Summary

As a Group Lead for distribution processes, you will play a crucial role in coordinating efficient warehouse operations that ensure seamless product flow from receipt to delivery. This position involves overseeing team activities, maintaining inventory accuracy, supporting process enhancements, and fostering a safe work environment. Your leadership will directly contribute to the overall productivity, quality, and customer satisfaction of our logistics operations.

Primary Duties

• Team Coordination and Leadership:
  • Lead and guide a team of warehouse contributors, providing clear direction and support to ensure daily operational objectives are met.
  • Facilitate effective communication within the team and across departments to optimize workflow and resolve any challenges promptly.
  • Conduct regular team meetings to update on performance metrics, safety protocols, and process improvements.
• Operational Execution:
  • Assist in managing inbound and outbound logistics to maintain accurate inventory movement and on-time shipments.
  • Coordinate task assignments based on team members’ strengths and operational priorities to maximize efficiency and throughput.
  • Monitor real-time workflows, identifying potential bottlenecks or deviations and implementing corrective actions promptly.
• Inventory Management and Quality Control:
  • Oversee picking, putaway, cycle counts, and physical inventory audits to ensure stock integrity.
  • Perform detailed inspections of products for damages or deviations from quality standards, ensuring proper documentation and disposition according to company policies.
  • Maintain accurate records and promptly report discrepancies to relevant stakeholders for resolution.
• Process Optimization and Compliance:
  • Continuously assess warehouse processes, identifying opportunities for streamlining operations and enhancing productivity.
  • Develop recommendations and implement approved improvements while ensuring alignment with established procedures and compliance requirements.
  • Ensure all team activities strictly follow company safety guidelines, regulatory standards, and personal protective equipment (PPE) protocols.
• Safety Leadership and Workplace Environment:
  • Champion a culture of safety by proactively addressing hazards, conducting safety training sessions, and promoting best practices within the team.
  • Maintain a clean, organized, and hazard-free workspace to support operational excellence and employee well-being.
• Systems and Documentation Management:
  • Utilize SAP, Warehouse Management Systems (WMS), and Radio Frequency (RF) technology to track inventory, manage shipments, and generate operational reports.
  • Ensure timely and accurate documentation of all warehouse activities, supporting both internal audits and external compliance requirements.

Qualifications

Successful candidates for the Group Lead role will demonstrate a strong foundation in warehouse operations combined with leadership capabilities and excellent problem-solving aptitude. This role demands a proactive, safety-conscious individual with effective communication and organizational skills capable of driving team performance and continuous process improvements.

• Proven leadership experience within a warehouse or distribution environment, with the ability to motivate and manage diverse teams.
• Strong numerical and analytical skills to ensure accurate inventory management and operational reporting.
• Excellent interpersonal and communication skills, capable of conveying instructions clearly and maintaining positive team dynamics.
• Demonstrated commitment to workplace safety, with a track record of adherence to safety protocols and fostering safe work habits.
• Experience working with SAP, WMS, Radio Frequency scanners, and Microsoft Office suite (Outlook, Excel, Word) for operational control and communication.
• Capacity to multitask effectively, prioritize responsibilities, and manage time efficiently within fast-paced environments.
• Ability to adapt to change, embrace continuous improvement initiatives, and encourage team collaboration to meet business objectives.
• Strong problem-solving skills with a proactive approach to identifying operational challenges and implementing sustainable solutions.
• Aptitude for handling sensitive information discreetly and professionally, with a commitment to company policies and ethical standards.

Education / Experience

• High school diploma or equivalent (GED) is required; further education or certifications in logistics, supply chain management, or related fields are advantageous.
• A minimum of three years of relevant experience in warehouse operations or distribution centers, with progressive responsibilities including team leadership.
• Hands-on experience with warehouse management systems, inventory control, and shipping/receiving processes is essential.
• Demonstrated history of maintaining high safety standards and operational excellence.