New Product Support Specialist
Date: May 6, 2026
Location: Madison, IN, US, 47250
Company: Dorman Products
SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025.
Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
We are seeking a detail-oriented New Product Support Specialist to support new product launches by managing SKU creation, BOM setup, and product costing within our NetSuite ERP system. This role works closely with engineering, production, and supply chain to ensure accurate product data, smooth system updates, and reliable cost analysis.
Primary Duties
- Create and maintain SKUs, BOMs, assemblies, and item records in NetSuite
- Build internal cost quotes and perform Make-vs-Buy cost and process comparisons
- Maintain costing rates, product rollups, and system configuration updates
- Process ECRs, BOM revisions, packaging changes, and other product updates
- Interpret engineering drawings, BOMs, and work instructions to ensure accurate setup
- Support cross-functional teams with product data, costing insights, and technical documentation
Qualifications
- Strong background in costing, manufacturing analysis, or product data management
- Hands-on production, technical, or mechanical understanding
- Ability to read engineering drawings and follow structured change control processes
- Excellent communication, analytical thinking, and attention to detail
- Experience with NetSuite or similar ERP systems is a strong plus
Education / Experience
- Two plus years’ experience preferred.
The US base salary range for this full-time position is $62,100.00 to $76,700.00. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.
As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com
Nearest Major Market: Bloomington Indiana
Nearest Secondary Market: Seymour
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