Inside Dealer Sales Manager

Job Summary

At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for an Inside Dealer Sales Supervisor to assist with the day-to-day operations of the Inside Dealer Sales Team and Outside Dealer Sales Group. This critical role will help continue SuperATV’s growth and impact in the off-roading industry. 

Primary Duties

• Supervise the Inside Dealer Sales team both in Madison, IN and Shreveport. LA.
• Support Outside Sales Representatives (OSR’s) 
• Assist in IDST daily workload including working the e-mail and call line channels.
• Establish performance goals to achieve SuperATV metrics for department employees.
• Maintain and execute training for new / existing OSR’s.
• Drive and execute Inside Dealer Sales Team revenue generating campaigns.
• Provide top notch customer service to the Dealer Network.
• Maintain sales staff by recruiting, selecting, orienting, and training employees.
• Identifying MAP (minimum advertised price) policy violations and address those violations with the Dealers.
• Attend shows and events to represent the company as needed.

Qualifications

Qualified candidates will have experience with a call center environment, will be customer service oriented, having excellent leadership, communication, problem solving, and analytical skills are critical.   Candidate will be skilled in the Microsoft Office Suite of products.

Education / Experience

Two years of previous Sales / Supervisory experience, is preferred. Occasional overnight travel is required.

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