Operations Manager

Job Summary

Responsible for directing and managing the efficient daily operations of a high-volume, multi-shift manufacturing facility. Implements an operations strategy that encourages continuous improvement in productivity, on-time delivery, quality, safety, and team engagement. Promotes a Culture of Contribution and excellent customer experience through achieving site and organization KPIs. Collaborates with Dorman cross-functional teams to execute manufacturing strategies, ensure seamless system integration with processes, provide effective labor planning and training, and accurately measure results. [Typically manages a <500K square foot facility and a team of fewer than 400 contributors.] Leads and develops a team responsible for receiving, warehousing, and shipping products.

Primary Duties

•    Develop and execute operations strategy with an emphasis on continuous improvement and supporting our Culture of Contribution.
•    Leads initiatives that enhance current processes in efficiency, material flow, labor productivity, quality, safety, and space utilization.
•    Partners with other functional areas of the business to execute and deliver best-in-class service.
•    Achieves financial objectives by preparing a labor budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
•    Drive efficiency through reduction of variability, waste elimination, and optimized resource allocation. 
•    Models, ensures, and maintains direct, productive, and positive relationships between leadership and contributors.
•    Review performance metrics, identify variances, and implement corrective actions to improve profitability. 
•    Develops talent through coaching, empowering, and mentoring direct reports.
•    Responsible for implementing all company policies and procedures, ensuring company values are upheld at all levels across the site.
•    Serve as a visible and influential change agent, effectively overcoming resistance and fostering a culture of accountability. 
•    Implement enterprise-level operational changes, systems, and processes to enhance efficiency and scalability. 
•    Promote operational discipline through standard work and adherence to best practices. 
•    Ensures the operation complies with all Federal and state laws and requirements related to hazardous materials, health and safety, and other risk areas.
•    Other duties as assigned.

Qualifications

•    Strong strategic thinking and execution abilities. 
•    Experience in multiple industries/companies.
•    Strong background in manufacturing systems (i.e., SAP, OEE, Root cause analysis, ERP, etc.)
•    Experienced in project management and demonstrated success in process improvement.
•    Demonstrates a proven history of building, developing, and aligning internal resources with external customer expectations.
•    Outstanding analytical and problem-solving skills.
•    Strong leadership and employee engagement skills
•    High standard of integrity and reliability; able to build trust and loyalty with others.
•    Excellent communication skills (written and verbal), capability to communicate at all levels of the organization. 
•    Proficiency with MS Office Suite.
•     Familiarity with SAP is a plus.
•     Experience in a Lean Six Sigma manufacturing or sourcing/distribution environment is preferred.
•    Experience working with cross-functional teams.
•    Proven ability to lead, engage, motivate, and develop leaders in a high-energy environment.

Education / Experience

• Bachelor's degree (B.A.) from a four-year college or university; or 7+ years of related experience and/or training; or an equivalent combination of education and experience.
• Experience directly managing people.

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