Sr. Analyst, Operations

Date: Jul 17, 2024

Location: Colmar, PA, US, 18915

Company: Dorman Products

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products.  Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

The Senior Operations Analyst is responsible for analyzing and optimizing the distribution footprint. Their primary role involves assessing distribution operations, including inventory and warehouse space, to improve efficiency and reduce costs. They will be tasked with building models and reporting to identify areas for improvement and develop strategies to enhance network performance. They will collaborate with cross-functional teams to implement process improvements and ensure alignment with organizational goals.

Primary Duties

  • Develop, maintain, and improve data models for network distribution. Create logic to define and monitor actual performance and identify operational opportunities to maximize space and execution.
  • Develop, track, analyze, and report on functional KPI’s within distribution network operations. Includes root-cause analysis, trend analysis and benchmarking studies.
  • Build visualization reporting and dashboards across Business Intelligence (BI) platforms, such as Power BI and Qlik, to provide data-driven narratives for leadership and to support front-line contributors.
  • Collaborate with contributors and necessary IT partners to identify opportunities and improve existing processes and procedures to enhance the speed and accuracy of data and its updates.
  • Provide support on projects by providing subject matter expert advice related to the integration and processing of data relevant to the business.
  • Provide support as a subject matter expert on master data within SAP, understand data points and its implications, and partner with DC Site Teams as needed to drive network enhancement.
  • Complete ad hoc analysis, reports, Win-Shuttles, and presentations as required.
  • Other duties as assigned.


  • Demonstrate ability and expertise to utilize quantitative and analytical skills to assess business situations and put forward plausible solutions.
  • Advanced experience with Microsoft Office and Power Platform.
  • Ability to work in a cross functional environment and at times with multiple priorities.
  • Demonstrate ability to manage multiple tasks and assignments simultaneously.
  • Strong interpersonal, communication, organizational, and presentation skills.

Education / Experience

  • Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, or Engineering
  • Distribution/DC Operations experience a must
  • 5+ years of experience in analytics
  • Advanced experience in BI & analytics tools (Power BI, Qlik, SQL and similar technologies)
  • Experience with SAP and HANA

Core Values & Competencies

Ideation and Innovation
Deliver Customer Value
Empower Our Contributors
Accountability for Results
Strive for Excellence
Strategic Thinking and Execution
Business and Financial Acumen
Change Management and Influence
Inspires and Builds Talent
Communicating Effectively


Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.

Nearest Major Market: Philadelphia

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