Sr. Manager, Operations

Date: May 24, 2023

Location: Shiremanstown, PA, US

Company: Dorman Products

Dayton Parts was acquired by Dorman Products in 2021, and for over a century we’ve supported the commercial vehicle market to boost driver uptime by combining the largest selection of parts with the deepest levels of service, engineering, and innovation.  Today, we're a billion-dollar global brand, with more than 3,000 contributors across multiple countries and continents, and we remain focused on driving new solutions. We rely on everyone who works at our family of companies, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business and is encouraged to bring their authentic selves to work. Just like we provide freedom to fix cars and trucks, we also give you the freedom to pursue new ideas, offer different perspectives, and grow in your career


Leader of Distribution Center location(s) responsible for P&L and efficient day-to-day operations of a high volume, multishift distribution center(s). Builds an operations strategy that promotes continuous improvement in productivity, on-time delivery, quality, safety, and contributor engagement. Drives the Dorman Culture of Contribution and outstanding customer experience through the achievement of site and organization KPIs. Works collaboratively with Dorman cross-functional teams to execute distribution strategies, allow seamless integration of systems with processes, provide effective labor planning and training, and ensure accurate measurement of results. Typically manages <500K square feet facility and team of <400 contributors. Directly manages and develops team of leaders responsible for receiving, warehousing, and shipping of product.



•           Ensure site operations strategy is aligned with company strategy, focused on continuous improvement, and supporting our Culture of Contribution

•           Produces and effectively communicates site, department, and individual performance goals

•           Leads DC initiatives that improve current process efficiency, material flow, labor productivity, quality, safety and space utilization.

•           Builds and maintains strong relationships with internal and external stakeholders; establishes and maintains effective relationships with vendors and the community.

•           Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

•           Models, ensures and maintains direct, productive, and positive relationships between and among leadership and contributors

•           Builds talent through coaching, empowering, and mentoring direct reports

•           Responsible for the implementation of all company policies/procedures, ensuring company values are practiced throughout the site at all levels.

•           Ensures the operation is compliant with all Federal and state laws/ requirements regarding hazardous materials, health and safety, and other risk areas.



•           Minimum of 15 years of progressive experience in distribution and fulfillment leadership with at least 3 years in a senior leadership position within a distribution center.

•           Experience in multiple industries/companies.

•           Strong background in supply chain systems (i.e. WMS, Inventory Planning, ERP, etc.)

•           Experienced in project management and demonstrated success in process improvement.

•           A proven track record of building, developing, and aligning internal resources with external customer expectations.

•           Outstanding analytical, and problem-solving skills.

•           Strong leadership and employee engagement skills

•           High standard of integrity and reliability; able to build trust and loyalty with others.

•           Excellent communication skills (written and verbal), capability to communicate at all levels of the organization. 

•           Proficiency with MS Office Suite.

•           Familiarity with SAP is a plus.

•           Experience within a Lean Six-Sigma manufacturing or sourcing/distribution environment is preferred.

•           Experience working in cross-functional teams.

•           Demonstrated ability to lead, engage, motivate and develop leaders in a high energy environment.

•           Physical Requirement: Capability to lift 20 pounds. While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.



•           Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.

•           Ten plus years directly managing people.




Dorman Core Values

•           Ideation & Innovation

•           Deliver Customer Value

•           Empower Our Contributors

•           Accountability for Results

•           Strive for Excellence   Dorman Job Competencies

•           Operations Management

•           Financial Management

•           Collaboration & Teamwork

•           Planning & Organizing

•           Effective Communication

•           Customer Focus         


Dorman Leadership Competencies

•           Ethics & Integrity

•           Strategic Thinking & Execution

•           Business & Financial Acumen

•           Change Management

•           Emotional Intelligence

•           Inspires & Builds Talent

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.

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